Packaging
All jewelry items are carefully packaged and gift wrapped in my shop colors with anti tarnish velvet storage bag, "Thank You" note and Authentication card that is signed and numbered! (Remember no two pieces of jewelry are exactly alike)
Shipping
Shipping Times-
To make sure you can get your package in a timely fashion I ship everything USPS Priority Shipping or International First Class. Once your payment is received and confirmed I will ship your package within 3-5 business days.
Domestic orders due to Priority Flat Rate Box Shipping usually arrive 3-5 days AFTER shipping (depending on regular business hours and of course holidays) and come with insurance and tracking number.
*Just in case, please keep in mind due to COVID some mail systems are backed up and overwhelmed. Please allow for at least a week or two for your package to arrive once it has left my hands until it seems like they become caught up. Your patience is very much appreciated in these difficult times.
(International orders of course can take considerably longer from two to six weeks in some remote places.)
HOLIDAY SHIPPING
December 13th is the last day to order to receive your package by December 25th. Please keep this in mind when ordering.
Can You Rush Shipping?
If you need it shipped sooner or have a specific deadline/special occasion/holiday you need it for please message me and I would be more then happy to try and work with you so you can get it faster. This can be more difficult around the holidays.
Please keep in mind this DOES NOT include shipping on holidays or weekends as I am at the mercy of the post office‘s hours. Your order needs to be processed and packaged after ordering which means it will go into the post office no sooner then the following day and that it could take the post office a day to process it before it starts it’s journey to you.
Where do you Ship?
I currently ship to the US (with the exception of Kansas due to their new restrictive small business local tax laws) and Canada. I am hoping to expand to more places in the future!
SHIPPING FEES-
PLEASE be aware of your carriers policies and fee's before purchasing. Aesthetic Ambrosia and Jaimee Whitehouse are not responsible for additional costs due to customs, VAT's or unknown policies in your area or country and we only charge for the shipping.
Returns, Refunds and Replacements-
I gladly accept returns
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery.
If for any reason you want to return your order, please contact me within 5 days of receiving your shipment. The product must be shipped back to me at your cost within 2 weeks of you receiving the package for you to receive your refund. You (the buyer) are responsible for all return costs, including Shipping, Delivery Confirmation and Insurance.
MIA Packages-
Please note that I cannot be held liable for lost, stolen, damaged or mishandled mail once it has left my hands. HOWEVER I always make sure to purchase insurance for every package I send and will try my best to help with any issue if one ever occurs.
Replacements-
I can not promise exact replacements in such occurrences only because each piece is hand made one of a kind and from found objects that might not be able to be found or created again.
Jewelry Care
Treat your piece with the utmost care. It is the only one of its kind after all.
Because each piece is handmade with either clay or copper plated with a patina, it is delicate. I always coat each piece with a protective coat however, it is best to remove your piece before washing your hands, showering, strenuous activity, or handling any type of liquid to ensure the piece is protected from damage. Things like lotions, perfumes and even heavy wear over time with the salt and oils of your skin can break down that sealant barrier over time.
Copper and Sculpy Clay can be strong, however, like most mediums it is subject to reaction from things around it.
To keep your piece clean I advice lightly cleaning with a damp cloth (no harsh jewelry cleaning chemicals or abrasive cleaners) and storing your piece in a jewelry bag or box away from dust and moisture when not in use like before bed.
(Your piece will come with a velvet storage bag that contains anti tarnish paper inside to keep your piece in.)
If your piece seems to be tarnishing with heavy wear you can use a jewelry cleaning cloth or soft toothbrush with distilled water to revitalize your piece.
With love and care your piece will carry on with you throughout your life and become a timeless treasure.
Medium Sensitivities
I make many of my creations with different metals and mediums. If you have sensitive skin like I do, look for the words (sterling or fine silver) or (pure gold) in the description or tags. If they aren't listed with those tags they are made from silver tone, brass, copper and plated metals.
I do however, coat the metals with a anti tarnishing hypoallergenic coating that helps keep the metals from tarnishing and gives an added barrier for the skin.
Aesthetic Ambrosia and Jaimee Whitehouse are not liable if you have adverse skin reactions to metals that aren't ”pure” in nature due to personal sensitivities. So please buy responsibly.
Not Suitable for Children
Also, these items are NOT made for young children. The materials used are small and can be a possible choking hazard if taken apart by small hands. So please keep away from young ones.
Aesthetic Ambrosia and Jaimee Whitehouse are not responsible in such situations. Again please buy responsibly.
Please note that the artist, Jaimee Whitehouse has sole rights (publishing & reproduction) to all of the products and images.
Policies
This privacy notice discloses the privacy practices for (Aesthetic Ambrosia). This privacy notice applies solely to information collected by this website. It will notify you of the following:
What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website: AestheticAmbrosia@gmail.com
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via email.
Subscription/Registration
During purchase or registration for email newsletters and other correspondence a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest or purchased. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.
Orders
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
Cookies
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Some of our business partners may use cookies on our site (For Example: GoDaddy, Shippo, YOTPO). However, we have no access to or control over these cookies.
Sharing
We may share aggregated demographic information with our website, shipping, billing, and reviews partners. This is not linked to any personal information that can identify any individual person.
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.